Testimonials

A selection of testimonials from clients & professionals we have worked with:

I worked with Jacqueline on a major spa project in Spain for Jumeirah hotels. Although the site presented many difficulties, her vision and strong values guided us through the project. She was flexible, yet determined to get the best results for her clients. She knew what was important and where costs could be cut. She knows the spa business like nobody else, and on top of all this she’s a genuine pleasure to work with."

 

Neil Knowles : Lighting Designer | Elektra Lighting Design, London, UK | www.elektralighting.co.uk 

"I have known Jacqueline for a number of years working with her in my role as the Project Manager for the design of the Jumeirah Hotel and Cappella Hotel, collectively known as the Landmark Waterfront Project, Bangkok, Thailand. Jacqueline was engaged as the Spa Consultant for both hotels and advised the client, hotel operators and the design team on a range of issues from interior design requirements, spa treatment service flow, types of treatment and required equipment; her in-depth market survey helped the project team focus on the design direction. Jacqueline delivers high quality, in-depth consulting services in a consistently professional and friendly manner even when the demands and expectations of the client and hotel operator differ and present a unique challenge in order to achieve consensus and a common goal. "

 

Ian Edwardes : Development Manager | AltusPageKirkland, Bangkok, Thailand | www.altusgroup.com

"Jacqueline and I worked together on the Jumeirah Port Sóller Spa & Resort where I was the Project Manager representing the development's owner, a large German investment bank. Jaqueline was an invaluable part of the project team. She did not only demonstrate thorough expertise in applying the operator’s standards in the local market but also managed to ensure her concept’s application in the interior designer’s work, making the overall result a perfect success.

Her personal involvement in the project, however, expanded far beyond the defined scope of concept & design development for the hotel’s dominant 3.000sqm spa. Her work ethics and team spirit were another major contribution to the project’s success that can not be overestimated and that made the collaboration a prime experience. Still hoping for the opportunity for a follow-up project!"

 

Christopher Hutwohl : Managing Director | VALID Real Estate Strategies S.L. | www.valid-strategies.com

Jacqueline worked with Alila Hotels and Resorts in 2008 on the opening of Spa Alila  - ChaAm in Thailand. Jacqueline delivered a standout performance in training and educating our spa team over a 4 month period during the  pre opening phase. The depth of her anatomy and aromatherapy knowledge is admirable and practical, finding fun and simple ways for students to learn the key basics of these essential modules. The motivation and harmony instilled within the group ensured all team members felt secure and at home in their roles, thus resulting in positive performances by our therapists and positive results for our clients. 

 

Steve Jeisman : Group Director Spa Alila & Alila Living | www.alilahotels.com

I have had the pleasure of working with Jacqueline Le Sueur, who provided expert consultancy services for the Spa and Wellness components of a luxury Resort Hotel and Spa development on the Spanish Island of Mallorca. Through this association I am pleased to confirm her comprehensive understanding of all disciplines attached to spa and wellness. Jacqui demonstrated a high degree of professionalism and enthusiasm in their integration within the design, development and operational process and I would highly recommend her services and expertise.


Maurice Perry, as Group Director of Development - Design, Jumeirah Group

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